Conducting research in the emergency services and disaster response sector — Exercising empathy and understanding in context.

Posted by on Dec 30, 2019 in articles, Case Studies, Design, UX Design | No Comments

Part 1 of 2 articles covering design research in crisis/disaster response and emergency services. Nailsea Fire station community demo day. The fire and paramedic team attend to a simulated traffic incident. Guerilla Research There’s a term in UX research called ‘Guerilla Research’ or ‘Guerilla Usertesting’ which many may be familiar with. This is, essentially when ...

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